Business Operations Associate

Provide iconic customer service in a fast-paced, team-oriented environment through the facilitation of the sales, auction, and appraisal processes.

Requirements

• Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
• Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork processes.
• Accurately processes paperwork associated with retail/wholesale automobile sales and appraisal purchases
• Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe
• Mentor new Business Operations Associates, as well as train other store departments on Business Office processes and procedures
• Answers multi-line phone system, responds to callers’ needs and direct calls as appropriate

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development