Network Operations Engineer Tier 3 SR
ActioNet, Inc.Wichita, Kansas, United States
Posted March 11, 2026
Full Time
About the Company
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance.
Job Description
ActioNet is seeking a Senior Network Operations Engineer (Tier III) to join our team in McConnell AFB, KS. Travel is required for this position. This is a Mission Essential position designated per DFARS 252.237-7023 and requires 12-hour rotating shifts, including weekdays and weekends.
Requirements
- Provides touch labor for all network devices.
- Oversees monitoring of network assets per SLAs.
- Performs break/fix and maintenance activities.
- Deals with more complex network issues, requiring a deeper understanding of the support IT infrastructure.
- Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure.
- Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies.
- Trains junior NOC technicians via knowledge transfer and creation of knowledge articles.
- Investigates and diagnoses incidents to restore failed network services as quickly as possible.
- Leads root cause analysis and suggests resolutions for network infrastructure problems.
- Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix.
- Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment.
- Knowledge of network protocols such as OSPF, BGP, and EIGRP.
- Experience with Cisco command line interface and configuration.
- Troubleshoots complex problems to closure.
- Hands-on technical position that provides Tier 3 technical expertise.
- Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies.
- Communicates clearly and succinctly, both written and orally, and presents products and ideas in a business-like manner.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Paid Time Off (PTO) & 11 Paid Holidays
- Life and Disability Insurance
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Recognition and Referral Programs
- Employee Assistance & Identity Theft Protection