53394412040 - Customer Success Manager

We are seeking a high-impact Customer Success Manager to own the end-to-end customer experience. This is a front-line, revenue-adjacent role with direct exposure to leadership and decision-making.

Requirements

• Lead confident, polished live product demos for inbound leads and prospects
• Serve as first-line support for customer questions and issues
• Follow up on inbound leads, trials, and warm prospects
• Use AI tools daily to improve speed, clarity, and execution quality
• Leverage AI for research, summarization, customer insights, and documentation
• Maintain fast, professional response standards
• Proactively identify churn risk and intervene early
• Build strong, trusted relationships with high-value customers
• Partner closely with leadership to help close deals

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Generous Paid Time Off
• Relocation Assistance