We're helping our client find a Retention Marketing Specialist to develop and execute email and SMS marketing strategies that drive customer engagement and revenue growth across eCommerce, marketplace, and retail channels.
Requirements
- Developing strategy and leading the execution of the Retention marketing programs across email, push, SMS, subscription, and CRM marketing initiatives.
- Create and manage subscription workflows for customer retention, reactivation, and churn reduction.
- Working cross-functionally with development, design, data/analytics, and creative to design, build, and execute automated, triggered lifecycle, and ad-hoc campaigns across direct marketing user journeys (email, SMS, and other messaging delivery applications).
- Manage customer loyalty and referral programs.
- Oversee list building, pre and post-purchase content, conversion flows, and abandoned cart/session flows.
- Maintain marketing calendars for promotions, product launches, and events.
- Collaborate with and support our omnichannel efforts in retail and on marketplaces.
- Collaborate with cross-functional teams for cohesive campaign execution.
- Analyze campaign performance to optimize strategy and execution.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance