Retention Strategist

Retention Strategist role at a leading global consumer brand that drives customer retention and increases lifetime value through high-impact email and lifecycle marketing strategies.

Requirements

• 3-5 years of experience in email marketing, retention, or lifecycle marketing within DTC, eCommerce, or performance-driven environments.
• Experience working with international markets and/or multilingual campaigns.
• Proficiency in tools such as Klaviyo, Braze, Iterable, or similar email platforms.
• Strong analytical skills with experience using Google Analytics, Looker, or BI platforms.
• Hands-on experience with A/B testing, segmentation, and automation workflows.
• Understanding of retention metrics including CLV, churn rate, repeat purchase rate.
• Strong copywriting and creative direction skills.
• Highly organized, detail-oriented, and able to manage multiple campaigns simultaneously.
• A love for food and cooking—culinary experience is a plus.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship