38960373080 - Retention Strategist

Retention Strategist role at Subtl Beauty, a leading award-winning beauty company. Blend data-savvy lifecycle marketing skills with empathy and creativity to nurture high-value customer community.

Requirements

• 2–4 years of experience in retention or lifecycle marketing at a DTC or digital-first brand
• Experience managing or contributing to owned community spaces
• Hands-on experience with Klaviyo or similar ESPs
• Data-literate with a clear grasp of LTV, churn, repurchase rate, and how to move those metrics
• A deep understanding of customer psychology and how to create emotional resonance through messaging
• Clear and confident communicator with strong copywriting instincts
• Highly organized and proactive—comfortable juggling multiple projects in a fast-paced environment
• A genuine passion for customer experience, beauty culture, and brand storytelling

Benefits

• Flexible remote work
• Joining a leading brand in the beauty industry
• Making a meaningful impact
• Setting lofty, yet achievable goals