Senior ServiceNow Developer (ITSM SME)
Acuity, Inc.Reston, Virginia, United States
Posted March 13, 2024
Full Time
About the Company
Acuity is a leading management and technology consulting firm that specializes in serving the federal government.
Job Description
We are seeking a Lead ServiceNow Developer (ITSM SME) to support a highly visible federal ServiceNow platform modernization initiative. This role leads the technical implementation of ITSM capabilities across the ServiceNow platform, supporting both platform assessment and enterprise modernization efforts.
Requirements
- Lead technical implementation of ServiceNow ITSM capabilities
- Configure and implement ITSM capabilities using configuration-first ServiceNow development patterns
- Develop and configure workflows, flows, business rules, and platform logic using supported ServiceNow development standards
- Develop and maintain integrations between ServiceNow and external enterprise systems
- Create Automated Test Framework (ATF) tests to support platform quality, regression testing, and upgrade readiness
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
