PAP Equipment Educator

The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments. The lead specialist serves as a subject matter expert, conducts new hire training and mentors team members.

Requirements

• Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients
• Set up and fit PAP patients with appropriate equipment and masks
• Conduct patient follow-up calls and visits to ensure optimal care outcomes
• Perform routine preventative maintenance checks and simple repairs per company policy and manufacturer guidelines
• Troubleshoot equipment failures with patience and professionalism
• Maintain working knowledge of current Respiratory Programs and HME products and services
• Complete all required company, insurance, and government paperwork accurately and timely
• Develop and maintain basic reimbursement knowledge to ensure proper documentation for billing purposes
• Maintain patient confidentiality and operate within HIPAA guidelines
• Complete assigned compliance training and educational programs

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Paid Time Off