Contributes to achieving sales numbers and KPI goals by building an emotional connection with customers and living brand values.
Requirements
- Knows store goals and individual goals and actively works to achieve or exceed them, using all available resources
- Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer archetype
- Builds an emotional bond with every customer by appearing as a passionate and enthusiastic ambassador of the brand
- Maintains an appealing and pleasant shopping environment where customers want to shop and pays attention to visual merchandising and orderliness and cleanliness
- Adheres to rules and procedures (SOM regulations) applicable to the store and maintains a safe shopping and working environment
- Ensures that the product offer is available to customers by helping with deliveries and restocking shelves
- Minimizes losses by always checking inventory when serving customers
- Trains new employees (if applicable)
- Works productively and respectfully with team members to achieve store goals
- Completes all prescribed training programs and successfully applies them in his/her work
- Demonstrates ongoing learning willingness and uses all offered opportunities to advance his/her development and improve his/her performance
- Cashier activity (if applicable)
- Endless Aisle (if applicable)
- Click & Collect (if applicable)
- Ship from Store (if applicable)
Benefits
- Retirement Plan
- Visa Sponsorship
- Generous Paid Time Off
- 401k Matching