Director of Customer Success, Business Professionals
AdobeSan Francisco, California, United States • San Jose, California, United States • Lehi, Utah, United States • New York, New York, United States
Posted April 8, 2026
201200 - 346200 USD
Full Time
About the Company
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
Job Description
The opportunity: Adobe is seeking a dynamic Director of Customer Success to lead the Americas Enterprise Customer Success & Strategy Org covering the Business Professionals segments. The Director will provide vision and leadership for a team of Managers and ICs delivering customer success initiatives to enhance adoption, partnership, and value realization across a diverse Adobe customer base with the most innovative industry solutions.
Requirements
- Business Leadership
- Team Leadership
- CSM Strategy
- Customer Adoption
- Value Realization
- Renewal readiness
- Cross-functional Collaboration
- Executive Communication
- Operational Rigor
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance