Changing the world through digital experiences, ensuring customer satisfaction, and leading a team of inside sales representatives.

Requirements

Administers/designs the inside/telesales representatives' sales incentive plan
Trains, mentors, coaches, and supervises inside/telesales staff
Has thorough knowledge of the organization's products/services
Prioritizes and allocates resources
Typically works with the field sales organization to ensure that representatives are provided adequate support in the field
May work with inside/telesales representatives to develop channel partnerships
Responsible for market development, setting targets, and ensuring that revenue is generated
Leading the team by coaching, mentoring & motivating the team with a high level of EQ & becoming a trusted leader for the team
Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team
Building knowledge of Adobe products and services – their features, benefits, prices, and additional services
Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale
Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute
Analyzing business goals, customer & agent data & daily reports to find areas of continuous improvement

Benefits

Changing the world through digital experiences, ensuring customer satisfaction, and leading a team of inside sales representatives.

Administers/designs the inside/telesales representatives' sales incentive plan
Trains, mentors, coaches, and supervises inside/telesales staff
Has thorough knowledge of the organization's products/services
Prioritizes and allocates resources
Typically works with the field sales organization to ensure that representatives are provided adequate support in the field
May work with inside/telesales representatives to develop channel partnerships
Responsible for market development, setting targets, and ensuring that revenue is generated
Leading the team by coaching, mentoring & motivating the team with a high level of EQ & becoming a trusted leader for the team
Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team
Building knowledge of Adobe products and services – their features, benefits, prices, and additional services
Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale
Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute
Analyzing business goals, customer & agent data & daily reports to find areas of continuous improvement