Help Desk Support I - Maitland, FL
Advanced Dermatology and Cosmetic SurgeryFlorida, United States
Posted May 28, 2026
Full Time
About the Company
Advanced Dermatology and Cosmetic Surgery, founded in 1989 by Dr. Matt L. Leavitt, has grown into the largest dermatology practice in the United States with over 150 locations nationwide. The company offers a full spectrum of dermatologic and cosmetic services, including treatment for psoriasis, acne, hair loss, skin cancer, and a wide range of aesthetic procedures such as Botox, dermal fillers, laser therapies, and permanent makeup. Their approach blends evidence‑based medicine with cutting‑edge technology, delivering personalized treatment plans that prioritize patient safety, privacy, and aesthetic outcomes. In addition to clinical care, the organization supports the field through physician recruitment, practice management, residency training, and clinical trials, reinforcing its leadership and commitment to advancing dermatologic practice.
Job Description
Help Desk Technician needed for a dynamic team in a fast-paced medical office environment. Provide technical support via phone, email, and self-service requests, diagnose and resolve hardware and software issues, and maintain detailed records of customer issues.
Requirements
- Strong hardware and software knowledge
- Proficient in Windows operating systems (Windows 10, etc.), Microsoft Office Suite, and Microsoft Exchange/Outlook
- 1 year of experience working in a help desk environment, resolving computer hardware and software-related issues
Benefits
- Comprehensive Benefits Packages
- Paid Time Off (PTO)
- 6 Paid Holidays
- Floating Holiday
- Vacation Time
- 401(k)
