Help Desk Support Spec

Claratel Behavioral Health is seeking a Help Desk Support Specialist to provide technical assistance and support to end-users, diagnose hardware and software issues, and ensure the smooth operation of our IT infrastructure.

Requirements

• Proven working experience in providing help desk support
• Working knowledge of help desk software, databases, and remote control
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• BS degree in Information Technology, Computer Science, or equivalent training and/or work experience

Benefits

• Opportunities for professional development and growth
• A collaborative and supportive work environment