IT supporttekniker
AdvaniaStockholm, Sweden
Posted April 9, 2026
Full Time
About the Company
Advanias Service Desk is a team of problem solvers who help users in our customers' IT environments.
Job Description
We are looking for an IT Support Technician to join our Service Desk in Stockholm. As an IT Support Technician, you will be a problem solver who helps users in our customers' IT environments, receiving cases via phone and email, troubleshooting, guiding, and following up until the user is helped.
Requirements
- Master Swedish and English in speech and writing
- Be able to master one of the following languages: Danish, Finnish, Norwegian, or German
- Communicate clearly and respectfully, even when it's stressful or when the problem is difficult
- Have experience of IT support, service desk, or technical support
- Have experience from service jobs with a focus on greeting and problem-solving
- Knowledge within Windows Server and client, Apple MacOS, Active Directory, Office 365, Microsoft Endpoint Manager, network, hardware, and issue handling system, preferably ServiceNow
- Ability to troubleshoot with logical thinking
- Upper secondary school or education
Benefits
- Professional and safe work environment
- Opportunity to develop and strengthen skills
- Support to build security in the role
- Chance to grow at your own pace
- Obligatory background check
- Quality control before hiring decision
