Technical Support Engineer
AdyenSan Francisco, California, United States
Posted October 22, 2025
90000 - 120000 USD year
Full Time
About the Company
Adyen is a global financial technology platform offering end-to-end payment solutions, data-driven insights, and merchant services. With a focus on online payment processing, mobile payments, and risk management, Adyen serves leading companies like Meta and Uber. Its distinctive approach lies in providing a comprehensive, seamless payment experience across various channels, enabling businesses to achieve their goals more efficiently.
Job Description
Adyen is seeking a Technical Support Engineer to act as a first point of contact for merchants, providing technical support, resolving issues, and ensuring smooth payment processing. The role involves working with internal teams and external merchants globally, working in an international time zone, and contributing to the development and enhancement of Adyen's platform. This position is centered on providing a seamless merchant support experience across the globe.
Requirements
- Work with merchants globally and within the adyen platform.
- Serve as the internal product advocate for platform and tech processes.
- Strong written and verbal communication skills in English.
- Problem-solving skills and adaptability to new processes.
- Affinity with internet technologies (SQL, HTML, JavaScript, etc.)
- Self-driven with minimal supervision