Technical Support Engineer
AdyenChicago, Illinois, United States
Posted October 21, 2025
80000 - 105000 USD year
Full Time
About the Company
Adyen is a global financial technology platform offering end-to-end payment solutions, data-driven insights, and merchant services. With a focus on online payment processing, mobile payments, and risk management, Adyen serves leading companies like Meta and Uber. Its distinctive approach lies in providing a comprehensive, seamless payment experience across various channels, enabling businesses to achieve their goals more efficiently.
Job Description
Adyen is seeking a Technical Support Engineer to provide first-line support to merchants globally, acting as their primary point of contact. The role involves understanding the platform, APIs, and integration methods, advising merchants, and contributing to product feedback. The team focuses on a 'merchant-first' approach with international collaboration and work-arounds.
Requirements
- Strong written and verbal communication skills in English
- Strong problem-solving and adaptation skills
- Technical knowledge of internet technologies and software processes
- STEM degree preferred but not required
- Experience with SQL / HTML / JavaScript / PHP / Java / Scripting is a plus
Benefits
- Opportunity for career growth
- International team environment