Customer Success - Lead (Responsable Succès Client)

The Customer Success - Lead is responsible for growing our portfolio of large client accounts in France. The role involves managing client relationships, developing revenue, and working closely with the commercial team to ensure a customer-centric transition and onboarding experience.

Requirements

• Excellent interpersonal skills
• Passion for delivering high-quality customer service
• Continuous improvement mindset
• Strong work ethic and motivation
• Mastery of French and English
• Solid digital and technical skills
• Good understanding of the French online recruitment advertising market

Benefits

• Competitive financial package
• Stock options
• Pension plan with employer contribution
• Health insurance via Alan
• 33 paid days off per year plus public holidays
• Travel program to facilitate team work