Customer Success - Lead (Responsable Succès Client)

We are seeking an experienced Customer Success Lead to develop and grow our portfolio of large corporate clients in France. This is a fantastic opportunity to take our business to the next level, ensuring first-class account management and developing revenue from this essential customer base that uses our job advertising solutions on social media and sponsored ad campaigns.

Requirements

• Excellent interpersonal skills, both internally and externally, and the ability to build solid relationships
• A passion for delivering quality customer service, you love building lasting relationships with prospects and existing clients
• A mindset of continuous improvement
• A solid work ethic, motivation, and passion, as well as organizational skills
• Strong digital and technical skills, capable of analyzing and optimizing campaigns
• Fluency in French and English with solid communication skills, both verbal and written

Benefits

• Remuneration: We offer a competitive financial package including an attractive salary, stock options (we're all owners!), and a retirement plan with employer contribution
• Well-being: In addition to other benefits, we offer health coverage through Alan; 33 days of paid leave per year plus public holidays; and a comprehensive program of activities and events focused on well-being
• Hybrid work: We are a fully hybrid company: half of our employees work remotely.
• Diversity and inclusion: We are committed to recruiting a diverse workforce and creating an environment where everyone feels included and welcome.
• Training: Learning and development are key pillars of our culture, and there are many opportunities to learn, develop, and evolve
• Social side: We have a packed social calendar, two global gatherings per year, and an enviable culture thanks to the fantastic and brilliant people who make Adzuna a great place to work