Jr. Specialist, IT Operations
AeconCharlotte, North Carolina, United States
Posted March 30, 2026
Full Time
About the Company
Aecon is a North American leader in infrastructure development, prioritizing safety, integrity, accountability, and inclusion.
Job Description
Join Aecon as a Jr. Specialist, IT Operations, and contribute to building infrastructure for future generations. Aecon is a North American leader in infrastructure development, prioritizing safety, integrity, accountability, and inclusion. As a Jr. Specialist, you'll provide IT support, setup, and deployment of equipment, as well as manage job site setups and office support.
Requirements
- Degree or diploma related to Information Services or equivalent work experience
- Demonstrable experience with and training on multiple technologies
- Familiarity with ITIL is considered an asset
- Strong knowledge of Windows 11 and Microsoft products
- Experience with setup, deployment, and support of meeting room/video conference technology
- Experience with Incident Management, Problem Management, Knowledge Management, Change Management, and Service Level Management and ITSM tools
- Excellent customer service skills
- Technical knowledge in computer hardware and software configuration
- Multitasking skills to work in a fast-paced environment
- Ability to recognize, analyze, and effectively solve problems in a timely and organized manner
Benefits
- Aecon University and Leadership Programs
- Diversity, Equity, Inclusion, & Accessibility training
- Employee Resource Groups (ERGs)
- Aecon Women in Trades and Aecon Diversity in Trades programs
- Retirement Plan