Jr. Specialist, IT Operations

At Aecon, you can count on Safety Always, Integrity, Accountability, and Inclusion. As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive!

Requirements

• Degree or diploma related to Information Services or equivalent work experience
• Demonstrable experience with and training on multiple technologies including (but not limited to) HP, Cisco, Juniper, Lenovo and Apple hardware and software
• Familiarity with ITIL is considered an asset
• Strong knowledge of Windows 11 and Microsoft products including 365 suite, Teams Windows App, Intune
• Experience with setup, deployment and support/management of large printer fleets
• Experience with setup, deployment and support of meeting room/video conference technology
• Experience with Incident Management, Problem Management, Knowledge Management, Change Management and Service Level Management and ITSM tools (BMC)
• Ability to clearly communicate technical concepts to non-technical people
• Excellent customer service skills
• Technical knowledge in computer hardware and software configuration
• Multitasking skills to work in a fast-paced environment
• Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures

Benefits

• Equitable opportunities for everyone
• Mental, emotional, and physical well-being
• Career development through Aecon University and Leadership Programs
• Inclusive work environments
• Employee Resource Groups (ERGs)
• Support for diversity, equity, and inclusion training
• Sustainable construction practices