Concierge & Member Relations Specialist
AeroUnited States
Posted January 23, 2026
50000 - 54000 USD
Full Time
About the Company
Aero is a pioneering air travel company focused on revolutionizing the aviation experience. By integrating advanced technology with luxurious travel offerings, Aero aims to transform flying into an unforgettable journey rather than just transportation. Our commitment to seamless travel and exceptional service sets us apart in the industry.
Job Description
The Concierge & Member Relations Specialist is a revenue-focused, guest-facing role responsible for converting interest into bookings and cultivating high-value guest relationships. This role requires a high level of proactivity, the ability to deliver a very personalized service, a deep understanding of PSS/GDS and the commercial acumen to identify and capitalize on opportunities across Aero’s product offering.
Requirements
- Proven experience in guest relations, sales, or reservations in a luxury travel or hospitality environment
- Able to demonstrate interest and understanding PSS and fare construction principles
- Strong communication and interpersonal skills
- Results-driven, organized, efficient and detail-oriented
- High sense of ownership, autonomy and follow-through, able to proactively drive outbound outreach and follow-ups until closing
- Ability to track and analyze leads, opportunities, and performance metrics
