Systems Engineer

AESC is looking to add a Systems Engineer to our team in Smyrna, TN. The Systems Engineer will work with a team to design, implement, and maintain innovative and reliable services to maximize manufacturing production. The position involves design, configuration, and troubleshooting in a variety of technologies and services.

Requirements

• Analyze large sets of data
• Easily communicate complex ideas through clear written and verbal communication
• Maintain vigilance and attention to detail during analysis to arrive at correct conclusions
• Identify options for potential solutions and assess them for both technical and business suitability
• Develop solutions, improvements, and related products
• Work closely with colleagues, developers, testers, and end users to ensure technical compatibility and user satisfaction
• Support users on change control and system updates
• Provide end user training and documentation
• Remain up to date with technical and industry developments
• Utilize available monitoring and diagnostic tools to proactively identify potential issues before they affect production
• Research and diagnose problems that cannot be immediately resolved, working with software, hardware, and AESC Global Support to open and resolve support cases as necessary
• Use proper protocol for routine reporting of problems and concerns
• Log daily production calls, actions taken, observations made, and relevant pass-down information
• Participate in technical document creation and maintenance as is appropriate
• Provide off-hours support as necessary for system maintenance and downtime events

Benefits

• Medical, Dental and Vision Insurance
• HSA and Flexible Spending Accounts
• 401K with company match
• Life Insurance (Company paid and additional voluntary life available)
• Paid Vacation and 14 Paid Holidays
• Short term and long-term disability coverage (Company Paid)
• Tuition reimbursement