AESC is looking to add a Systems Engineer to their team in Smyrna, TN. The Systems Engineer will work with a team to design, implement, and maintain innovative and reliable services to maximize manufacturing production.
Requirements
- Analyze large sets of data
- Easily communicate complex ideas through clear written and verbal communication
- Maintain vigilance and attention to detail during analysis to arrive at correct conclusions
- Identify options for potential solutions and assess them for both technical and business suitability
- Develop solutions, improvements, and related products
- Work closely with colleagues, developers, testers, and end users to ensure technical compatibility and user satisfaction
- Support users on change control and system updates
- Provide end user training and documentation
- Remain up to date with technical and industry developments
- Utilize available monitoring and diagnostic tools to proactively identify potential issues before they affect production
- Research and diagnose problems that cannot be immediately resolved, working with software, hardware, and AESC Global Support to open and resolve support cases as necessary
- Use proper protocol for routine reporting of problems and concerns
- Log daily production calls, actions taken, observations made, and relevant pass-down information
- Participate in technical document creation and maintenance as is appropriate
- Provide off-hours support as necessary for system maintenance and downtime events
- Troubleshoot and resolve production issues related to the local Manufacturing Execution System
- Troubleshoot and resolve unexpected failures of server and network hardware/software
- Research and analyze large data requests from business users
- Utilize SQL to develop ad-hoc queryâs based on user requests and for required troubleshooting
- Update/Insert/Delete data in Oracle and MS SQL Server databases
- Analyze and troubleshoot business logic of various systems components
- Provide technical support to customers for hardware, software, and end user related
Benefits
- 401K
- Health Insurance
- HSA and Flexible Spending Accounts
- Life Insurance (Company paid and additional voluntary life available)
- Paid Vacation and 14 Paid Holidays
- Short term and long-term disability coverage (Company Paid)
- Tuition reimbursement
