Senior AI Engineer, AI Platform

We are seeking a Senior AI Engineer to join our AI Platform team, responsible for designing and building LLM-powered AI systems that efficiently uncover insights from business interaction data.

Requirements

• 5+ years of experience in software engineering and/or Machine Learning experience in applying machine learning in production.
• Hands on experience with LLM applications in production including prompt engineering and utilizing frameworks for online and offline evaluation
• Experience with LLM assisted search, such as query understanding and augmentation, text2sql, and entity extraction
• Experience with vector or graph databases
• Experience with document chunking, embedding models, and context window optimization
• Familiarity with metadata-based retrieval and re-ranking strategies
• Hands on experiences with model evaluation metrics (e.g. perplexity, hallucination rate, factual consistency)
• Familiarity with data security, versioning, and MLOps principles

Benefits

• Health Benefits
• Retirement Planning
• Learning & Development
• Wellness Support
• Team Connection