Technical Support Engineer
Affinity.coBarcelona, Catalonia, Spain
Posted February 19, 2026
Full Time
About the Company
Affinity is a B2B SaaS CRM platform that provides relationship intelligence to empower dealmakers.
Job Description
We're seeking an experienced Technical Support Engineer to join our support team at Affinity. This role combines technical expertise with exceptional customer communication skills to deliver world-class support for our B2B SaaS CRM platform.
Requirements
- 3+ years of experience working in B2B SaaS technical support or equivalent customer facing roles
- Expert knowledge of APIs, SSO, integrations, and software troubleshooting
- Proven ability to work on complex, ambiguous issues where analysis requires an in-depth evaluation of variable factors
- Strong technical documentation skills with experience building or contributing to knowledge bases
Benefits
- Comprehensive health insurance for both you and your family
- Annual education budget
- Comprehensive L&D program
- Monthly budget for wellness memberships/equipment
