Customer Experience Associate (Bilingual; Spanish) (Remote)

Bold is a leading healthy aging platform offering personalized exercise programs for Medicare members. We're looking for a Bilingual (English/Spanish) Customer Experience Associate to conduct high-volume outreach and answer customer inquiries.

Requirements

• 1-3 years of experience as a customer support representative
• Effective communication and customer service skills
• Experience working with CRMs and customer service tools
• Ability to work in a fast-paced environment and prioritize tasks
• Critical thinking and problem-solving skills

Benefits

• Competitive hourly rate ($24.00-$26.00)
• Annual bonus
• Opportunity to work with a leading health aging platform