Junior Customer Success Manager (m/f/d)

Join Agicap as a Junior Customer Success Manager to manage a portfolio of Mid-Market customers in the Implementation phase. You will drive customer engagement, become an Agicap product expert, and take ownership of Customer Health and Onboarding turnaround time. This role comes with a career path to Key Account Manager/PMO within 12-24 months.

Requirements

• 1-2 years of client-facing experience, ideally at a SaaS company
• Strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential
• An analytical mindset in combination with a strong sense of accountability and ownership

Benefits

• Competitive compensation package with a fixed and variable component
• €100 Monthly Lunch Budget
• Large Office at Moritzplatz with snacks, drinks and a large terrace
• ‘Mini-MBA’ with a focus on Finance & Treasury through the Agicap Academy
• Opportunity to work for a globally diverse team with occasional trips to the headquarters in France