Sr Support Engineer-Dynamics

AHEAD is seeking a Senior Microsoft Dynamics 365 Support Engineer to join their enterprise managed services practice. The successful candidate will provide advanced production support and incident resolution for global Microsoft Dynamics 365 Finance & Operations implementations.

Requirements

• 8+ years of hands-on technical experience with Microsoft Dynamics AX and/or Dynamics 365 Finance & Operations
• Advanced proficiency in X++ development, extensions framework, event handlers, and chain-of-command
• Expert-level knowledge of D365 F&O architecture, metadata model, batch framework, data entities, and security configuration
• Strong command of SQL Server performance tuning and query optimization in Azure SQL environments
• Demonstrated experience resolving complex production incidents in large, multi-company D365 F&O deployments

Benefits

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
• Paid time off and company holidays, along with additional leave benefits as per policy
• Flexible work arrangements, supporting work-life balance
• Learning and development opportunities to support continuous growth and upskilling
• Employee wellness initiatives and programs focused on physical and mental well-being
• Retirement and statutory benefits in line with India regulations