Director of Customer Success Operations

AI Acquisition is a global category leader in AI service-provider enablement, operating globally with a hybrid Platform-as-a-Service (PaaS) and AI marketplace model. We're hiring a Director of Customer Success Operations to run a remote-first Customer Success department with high accountability.

Requirements

• 5+ years in Customer Success, Onboarding, Implementation, or Operations leadership
• Naturally high-accountability
• Comfortable being direct with people
• Able to manage remote teams without losing control
• Strong at enforcing process, not just designing it
• Fast-moving, organized, and hard to bullshit

Benefits

• Direct mentorship and exposure to founders
• Remote flexibility
• Strong result-based incentives
• Relocation to Dubai will be supported for proven high performers once operational impact is demonstrated