Director of Customer Success Operations

AI Acquisition is a global category leader in AI service-provider enablement. We're hiring a Director of Customer Success Operations to run a remote-first Customer Success department with high accountability.

Requirements

• 5+ years in Customer Success, Onboarding, Implementation, or Operations leadership
• Extremely strong operator with high-accountability
• Comfortable being direct with people
• Able to manage remote teams without losing control
• Strong at enforcing process, not just designing it

Benefits

• Direct mentorship and exposure to founders
• Remote flexibility
• $150k-$230k/year cash + strong result-based incentives
• Relocation to Dubai will be supported for proven high performers once operational impact is demonstrated