Customer Support Specialist
Air AppsZurich, Zurich, Switzerland • Lisbon, Portugal • San Francisco, California, United States
Posted April 27, 2026
Full Time
About the Company
Air Apps is a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP).
Job Description
Join Air Apps on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP) and help change how people plan, work, and live. This Customer Support Specialist role is responsible for delivering exceptional user experiences and contributing to continuous product improvement.
Requirements
- Approximately 3+ years of experience in customer support or a similar role
- Proficiency in English; additional languages are a plus
- Strong experience with Zendesk, social media platforms, and other customer communication tools
Benefits
- Annual Bonus
- Top-tier Health and Life Insurance for peace of mind
- Transportation Budget to support your commute needs
- Coverflex benefits package for meal allowances, well-being, and more
- Pension Fund to support your long-term financial planning
- Urban Sports Club membership to keep you active
- Meals 100% free at the hub