Customer Support Specialist
Air AppsRome, Lazio, Italy
Posted April 27, 2026
Full Time
About the Company
Air Apps is a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP).
Job Description
Join Air Apps on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP). As a Customer Support Specialist, you will deliver exceptional user experiences and help shape strategies that enhance the overall user journey.
Requirements
- Approximately 3+ years of experience in customer support or a similar role
- Proficiency in English; additional languages are a plus
- Strong experience with Zendesk, social media platforms, and other customer communication tools
- Solid understanding of iOS applications and mobile ecosystems
- Bachelor’s degree in a relevant field or equivalent practical experience
Benefits
- Annual Bonus
- Top-tier Health and Life Insurance for peace of mind
- Transportation Budget to support your commute needs
- Coverflex benefits package for meal allowances, well-being, and more
- Pension Fund to support your long-term financial planning
- Urban Sports Club membership to keep you active
- Meals 100% free at the hub