AIR Communities is seeking a Resident Relations Specialist to provide exceptional customer service and problem-solving skills to enhance the resident experience. The successful candidate will be responsible for resident retention and experience, managing the resident renewal process, and providing a great experience to consistently exceed goals.
Requirements
- Strong customer service background
- 2 years customer service experience in a fast-paced service environment
- Ability to provide exceptional customer service to address the needs of current and future residents
Benefits
- Paid time off including vacation, sick time, and 14 holidays
- Medical, dental, vision, and life insurance options
- HSA/FSA plans
- Short and long-term disability paid by the company
- 401(k) plan with employer contribution up to 6%
- Paid parental leave of up to 16 weeks
- Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses
- 15 hours of paid time annually for community service
- Commuter benefits and pet insurance
- Consumer discounts on various products and services
- Opportunities for ongoing professional development, leadership training, and career growth