Senior IT Operations Manager
AircallSeattle, Washington, United States
Posted February 19, 2026
140000 - 200000 USD
Full Time
About the Company
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide.
Job Description
Aircall is a unicorn, AI-powered customer communications platform that is looking for a Senior IT Operations Manager to oversee all IT operations and manage IT staff across multiple office locations. The ideal candidate will have prior experience scaling IT teams at high growth companies and have strong technical expertise, particularly with Google Workspace, Okta, Jira or other ticketing solutions, and Zoom.
Requirements
- Global IT strategy and team leadership
- Service delivery and support operations
- Scalable onboarding and identity management
- Hardware lifecycle and asset management
- Strategic vendor management and procurement
- IT governance, security and process improvement
Benefits
- Competitive salary package
- Equity
- Medical, dental, and vision insurance
- 401k plan with company matching
- Unlimited PTO
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
