The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients, responsible for ensuring top quality attention and care in the interactions they have with the practice.
Requirements
- At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors
- Experience with scheduling tools (i.e. My Aesthetics Pro)
- Experience with patient charts and/or managing a complex filing system
- Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls
- Professional demeanor and presentation
- Excellent communication skills, both verbal and written
- Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs
- Impeccable organizational skills
- Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting
- Ability to self-motivate while being a team player
Benefits
- Competitive choices for health, dental and vision coverage
- 1x base salary in life insurance, plus Short-Term and Long-Term Disability
- 401(k) & Roth IRA
- Paid Time Off: vacation and sick days, as well as company holidays