Front Desk Receptionist / Patient Scheduler

Flourish Research is looking for a motivated and talented Front Desk Receptionist / Patient Scheduler to join their team in Murrieta, CA. The ideal candidate will have a high school diploma or associate's degree, medical office administrative experience, and excellent interpersonal and customer service skills.

Requirements

• Support site leadership and members of the research team by working on various projects as requested and assigned
• Manage front desk operations including patient check-in, communications, and general administrative support
• Answer phones and clinic appointment management, requiring interaction with both internal staff, patients, and vendors
• Prepare and maintain patient charts and documentation
• Ensure exam rooms are ready and stocked throughout the day
• Request and manage medical records requests
• Make phone calls to patients for appointment reminders and as needed
• Assist in event planning
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
• Perform occasional local pickups or deliveries as needed
• Order and manage site supplies and assist with basic procurement needs
• Sorting and delivering mail
• Manage invoices and receipts as well as patients’ reimbursement
• Schedule maintenance as needed
• Other clerical duties as assigned

Benefits

• Health, dental, and vision insurance plans
• 401(k) with 4% match
• Tuition reimbursement
• Parental leave
• Referral program
• Employee assistance program
• Life insurance
• Disability insurance
• 15 days of PTO + 10 company holidays