Operations Specialist I

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. As a Operations Specialist I, you will set up new orders, provide proactive updates to customers, and track order status progression. This role is part of the backbone of the company, representing everything that Airspace stands for.

Requirements

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• Accurately confirm job milestones are completed correctly and on time
• Proactively update customers on any deviations and track order status progression
• Use situational awareness to request or deny additional driver incentives when necessary
• Demonstrate understanding and urgency of milestone updates, delays, QPT/QDT, etc.

Benefits

• Hourly Range: $20-$24/hr
• High-quality health, vision, and dental care plan options
• 401K company contribution program
• Professional learning and training reimbursements