Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. As a Workflow Solutions Specialist, you will serve as the bridge between business vision and technical reality, building technical solutions to make stakeholder ideas a reality.
Requirements
- 5+ years of experience administering Zendesk, including advanced configuration (automations, triggers, apps, extensions, and custom integrations)
- 2+ years of experience being responsible for a Salesforce instance
- 7+ years of total experience in business systems administration
- Strong hands-on experience with APIs and integrations
- Proven ability to architect workflow solutions that span multiple platforms and tools
- Creative problem-solving mindset
- Expert level of report building (Salesforce, Looker, etc.)
- Demonstrated ability to balance high-priority strategic initiatives and operational execution / excellence
- Strong communication skills to translate technical concepts for non-technical stakeholders
- Experience with integration/automation platforms (Make, Zapier, Workato, or similar) strongly preferred
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance