Contact Center Officer
AIS - Advanced Info Services Plc.Bangkok, Thailand
Posted June 13, 2024
Full Time
About the Company
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
Job Description
Become a Contact Center Officer with Thailand's no.1 Digital Service Provider, working on a rotational schedule to provide information services and coordinate problem-solving for customers.
Requirements
- Answer customer calls and present information effectively
- Coordinate work and track progress to solve customer problems efficiently
- Other tasks assigned
