Contact Center Operator
ASGLawrence, Massachusetts, United States
Posted August 13, 2021
Full Time
About the Company
Archipelago Strategies Group (ASG), founded in 2013, is a communications consultancy specializing in marketing with purpose. ASG serves over 100 clients across government, corporate, and nonprofit sectors, focusing on influencing individual behavior to drive community growth. Key services include marketing, digital marketing, public relations, event planning, and community engagement, all aimed at enhancing access to healthcare, education, and economic opportunities.
Job Description
Archipelago Strategies Group, Inc. (ASG) is seeking a dynamic Contact Center Operator to join their award-winning team. The role focuses on providing excellent customer service, managing inquiries, and resolving issues through efficient communication and problem-solving. Successful candidates will be community-oriented and committed to customer satisfaction.
Requirements
- 1+ year of experience in a customer support role
- 1+ year experience in case management
- Strong phone and verbal communication skills
- High school degree
Benefits
- Health
- Dental
- Vision
- Life Insurance
- 401(k)
- Salary
