Call Center Representative
Latitude IncRockville, Maryland, United States
Posted October 3, 2025
Full Time
About the Company
Latitude Inc is a Human Resource Consulting Firm with offices in Hanover, MD, and Winter Park, FL. Offering contract, contract-to-hire, and direct placement services across various industries including Technology, Engineering, and Communications, Latitude stands out through its experienced management team and professional recruiters. The company provides tailored recruiting, skills evaluation, background checks, and drug tests to ensure successful placements and cost efficiency for clients in the Beltway Corridor and nationwide.
Job Description
An established organization is seeking a Contact Center Representative to join its high-performing member services team. The role involves providing clear, empathetic, and accurate support via phone, email, and written correspondence. The position is for an inbound call environment and thrives on communication and attention to detail.
Requirements
- 1+ year of call center or high-volume phone experience
- Strong customer service skills
- Excellent attention to detail and documentation accuracy
- Ability to manage multiple tasks and maintain a positive attitude
- Strong communication skills (verbal and written)
- Proficiency with basic office equipment and computer systems
Benefits
- Competitive pay
- Professional development
- Internships
