Contact Center Representative
Aisling GroupKuala Lumpur, Kuala Lumpur, Malaysia
Posted December 12, 2025
Full Time
About the Company
Aisling Group is a full‑service human‑resources firm that specializes in talent acquisition, recruitment process outsourcing, and leadership development. The company delivers customized outsourcing, payroll, and HR consulting solutions that help organizations streamline operations and achieve digital transformation. Aisling’s client‑centric approach blends data‑driven recruitment with professional development programs to create lasting value for both employers and job seekers. By combining industry expertise with a commitment to building career pathways, Aisling differentiates itself as a partner that drives business success while empowering talent. Its culture emphasizes collaboration, continuous learning, and measurable impact.
Job Description
Handling customer calls, providing high quality service, and resolving customer queries in a contact center environment.
Requirements
- Excellent customer-serving manner, communication, and problem-solving skills
- Ability to apply basic and numerical reasoning when handling customer enquiries
- Positive attitude with willingness to help others
- Flexibility to work on shift duties (including overnight, weekend and public holidays)
- Diploma or Degree (Graduate)