Customer Service (banking Sector) (25/04/2022)
Aisling GroupKuala Lumpur, Kuala Lumpur, Malaysia
Posted December 12, 2025
Full Time
About the Company
Aisling Group is a full‑service human‑resources firm that specializes in talent acquisition, recruitment process outsourcing, and leadership development. The company delivers customized outsourcing, payroll, and HR consulting solutions that help organizations streamline operations and achieve digital transformation. Aisling’s client‑centric approach blends data‑driven recruitment with professional development programs to create lasting value for both employers and job seekers. By combining industry expertise with a commitment to building career pathways, Aisling differentiates itself as a partner that drives business success while empowering talent. Its culture emphasizes collaboration, continuous learning, and measurable impact.
Job Description
The Customer Service Representative will handle inbound calls, resolve customer issues, and maintain high service levels while building good rapport with customers and the brand.
Requirements
- Handle inbound calls and maintain high service level during interaction with customers.
- Resolves problem by clarifying issues, researching and exploring answers and providing alternative solution for customers.
- Attend customers' request within agreeable turnaround time in an efficient manner.
- Build an establish good rapport with customers and brand.
- Work in a team to achieve the required KPI's.