Care Expert - Belgium 🇧🇪

Alan is a healthcare partner that aims to make prevention the new norm of care for all. As a Care Expert, you will be on the frontline to answer members' requests, solve their problems, and offer an amazing customer experience. You will also have the opportunity to work on projects to improve the product and contribute to the growth of the company.

Requirements

• 2+ years of experience in a customer-support role, education, or communication
• Bilingual English + Dutch
• Passion for caring for members and solving their problems
• Love written communication
• Comfortable with computers and technology in general
• Empathetic mindset
• Motivated and entrepreneurial
• Enthusiasm for teamwork, learning, and teaching

Benefits

• Fair rewards with generous equity packages
• Flexible office policy with home office equipment sponsorship
• Flexible vacation policy and flexible working hours
• Delightful healthcare insurance
• Transportation budget
• Learning & Training opportunities
• Personal growth through coaching
• Extended parental leave