Customer Success Manager – Group Sales

Alberta Blue Cross is seeking a Customer Success Manager to strengthen client and advisor relationships across the Group Sales business. The role focuses on supporting new business acquisition, upselling, cross-selling, renewals, and retaining group clients. The ideal candidate will have a post-secondary education, minimum 2 years of equivalent experience in sales or customer relationship management, and proficiency in CRM software and data analytics tools.

Requirements

• Post-secondary education such as diploma or Bachelor's degree in Business Administration, Marketing, Communications, or a related field
• Minimum 2 years of equivalent experience in sales, customer relationship management, insurance, financial services, or related field
• Previous experience in group benefits, insurance, or financial services is preferred
• Life, accident & sickness insurance licensing is an asset