Eligibility Services Administrator – Group Member Administration
Alberta Blue CrossAlberta, Canada
Posted May 1, 2026
Full Time
About the Company
We believe that people, workplaces and communities deserve to be and live well—and we can help. As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes. We provide benefits to more than 1.8 million Albertans through group, government and individual plans. Alberta-based, not-for-profit, wellness-driven, customer committed. Living our values Our values represent who we are, what we stand for and the culture that guides us. In all we do, we keep our values at the forefront. Integrity and trust We are respectful, ethical, honest and inclusive in all that we do. Wellness and flexibility We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities. Customer committed We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience. Empowering potential We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.
Job Description
Alberta Blue Cross is seeking an Eligibility Services Administrator – Group Member Administration to join their team. The successful candidate will be responsible for the administration of new and existing employer group business, providing superior customer experience, and collaborating with team members. The ideal candidate will have experience working with various stakeholders, excellent relational skills, and proficiency in Microsoft Office.
Requirements
- Proven experience working with various internal and external stakeholders to achieve member data objectives with high level of accuracy
- Able to multi-task under tight time frames and heavy workload
- Demonstrated ability to work with minimal supervision and within a team environment in a work from home format
- Excellent relational skills coupled with strong skills in verbal and written communication
- Demonstrated problem-solving and decision-making capabilities as well as strong organization skills
Benefits
- Commuter benefits
- Dental benefits
- Employee assistance program
- Flexible work arrangements
- Group health insurance
- Life insurance
- Medical benefits
- Paid time off
- Vacation time
