Director of Account Management
Alertus TechnologiesBaltimore, Maryland, United States
Posted May 12, 2026
110000 - 150000 USD
Full Time
About the Company
Alertus Technologies is dedicated to providing customizable, scalable, and cost-effective mass notification solutions to protect lives, secure assets, and maintain business continuity. Founded in 2002 after a tragic tornado incident, Alertus offers state-of-the-art emergency alerting systems with interoperable software and hardware, ensuring seamless integration with legacy systems. The company's commitment goes beyond product sales; it includes pre-sales professional services, ongoing customer training, and 24/7 support to ensure customers are fully prepared for emergencies.
Job Description
At Alertus, we are committed to providing customizable, scalable, and cost-effective solutions to protect people from harm. We are seeking an experienced Director of Account Management to lead our Account Management team and develop exceptional customer engagement and satisfaction strategies.
Requirements
- Exceptional leadership, coaching, and team-building skills
- Proven ability to foster and maintain long-term, high-value customer relationships
- Proficiency with Salesforce CRM
- Strong written and verbal communication skills, including comfort engaging with C-level stakeholders
- Exceptional attention to detail, particularly regarding CRM management and reporting
- Ability to travel up to 40% of the time
- Minimum of 7 years of progressive experience in account management or sales
- Minimum of 3 years of direct personnel management experience, overseeing an Account Management or Sales team
Benefits
- Unlimited Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical, Dental, and Vision Plans
- Short-term Disability, Accident, Hospital, and Cancer Insurance
- Live Near Your Work HomeBuying Incentive
- Employee Referral Bonuses
- Flex Scheduling
