Customer Care Delivery Specialist in HR Services with English and French
Alight SolutionsKrakow, Lesser Poland Voivodeship, Poland
Posted February 4, 2026
5000 - 5000 PLN
Full Time
About the Company
Alight is a global organization that provides HR services and technology solutions to companies and employees around the world.
Job Description
At Alight, we believe a company’s success starts with its people. As a Customer Care Delivery Specialist in HR Services with English and French, your responsibilities will include providing support to clients’ employees with questions about HR procedures or employment benefits, explaining online HR systems, and investigating complex cases.
Requirements
- Excellent English: C1 minimum
- Excellent French: C1 minimum
- Adaptability and attention to details
- Excellent written and verbal communication skills
- Self-motivation and willingness to learn
Benefits
- Salary: 5000 PLN gross
- Language allowance: 2000 PLN
- Quarterly bonus starting from 750 PLN
- Private medical care
- Life insurance
- Pet insurance
- Benefit platform (MultiSport card, tickets, vouchers, and many more)
- Permanent contract and comprehensive rewards package
- Career Growth Opportunities
- Work-Life Balance
- Remote or Hybrid work
