Customer Experience Specialist
HRSCologne, North Rhine-Westphalia, Germany
Posted January 13, 2026
Full Time
About the Company
HRS reinvents how businesses work, stay, and pay, with a platform composed of three engines that optimize the corporate hospitality supply chain.
Job Description
Customer Experience Specialist responsible for leading operations of assigned accounts in the DACH region, ensuring excellent customer support, and driving operational excellence.
Requirements
- Degree in Tourism, Business Administration, or commercial education
- Professional experience in customer-facing roles, ideally in hospitality or TMC industry
- Autonomous working style
- Structured way of working and ability to work with data
- Fluency in German and English
Benefits
- Attractive remuneration in line with the market
- Fixed monthly salary
- Annual or multi-year bonus
- Work equipment
- Mobility
