Customer Experience Specialist (all genders)

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. The company is looking for a Customer Experience Specialist to help service Government and Enterprise accounts, ensuring outstanding service quality and developing relationships with customers and partners in the corporate segment.

Requirements

• A commercial education, preferably in the travel industry, or a degree in Business Administration combined with working experience in the B2B travel industry
• Good understanding of how to initiate positive contact and maintain lasting relations in B2B ecosystem
• A high level of self-motivation
• Strong orientation on results and strategic goals
• Ability to work under time pressure
• Excellent communication skills in both ways: understanding pain and gain of the customer and presenting best possible solutions
• Fluency in English, both spoken and written

Benefits

• Attractive remuneration
• Fixed monthly salary
• Annual or multi-year bonus
• All necessary work equipment and mobility